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Crash to desktop in game

  1. Kill unneeded processes
    Turn off all the unnecessary software running in Windows background, including 3D graphics software and overclocking utilities
  2. Delete surplus saves
    Collecting too many saves may lead to crashes. Delete the unneeded saves. Do it using Delete option in Load Game menu or straight in the folder where the saves are stored: (…)Documents\Witcher 2\gamesaves.
    Steam only:
    Once cloud saving is activated the saves are stored in the cloud and in (…)Steam/userdata/<user>/20920/remote . The cloud contents will overwrite the folder’s contents if anything is changed within the folder. This means that saves can be removed straight from the folder only if cloud saving is deactivated.
  3. Decrease Texture Memory Size
    If you have less than 4GB RAM in the Launcher in Advanced Options lower Texture Memory Size.
  4. WARNING! This solution is ONLY for 32-bit Windows:
    Enable the 3GB switch on 32-bit systems.

    1. For Windows Vista and Windows 7:
      1. Proceed to start -> run and type: cmd
      2. In opened window type command: bcdedit /set IncreaseUserVa 3072
      3. Restart PC
      4. In case you wanted to reverse it: bcdedit /deletevalue IncreaseUserVa
    2. For Windows XP:
      1. Right-click My Computer. Click Properties.
      2. In the System Properties dialog box, click the Advanced tab.
      3. On the Advanced tab, under Startup and Recovery, click Settings.
      4. In the Startup and Recovery dialog box, under System startup, click Edit. The Windows boot.ini file will be opened in Microsoft Notepad.
      5. Create a backup copy of the boot.ini file. Note: Boot.ini files may vary from computer to computer. Select the following line in the boot.ini file: multi(0)disk(0)rdisk(0)partition(2)WINDOWS=”Micro soft Windows XP Professional” /fastdetect
        Note: Do not overwrite any existing lines.
        Press Ctrl+C to copy the line and then press Ctrl+V to paste it immediately below the original line.
        Note: Your text string may be different from the text string in this solution, so be sure to copy the text string from your boot.ini file, and not the text string included here.
        Modify the copied line to include ” /3GB”, as shown in the following example: multi(0)disk(0)rdisk(0)partition(2)WINDOWS=”Microsoft Windows XP Professional 3GB” /3GB /fastdetect
        Note: Do not overwrite any existing lines.
      6. Save and close the boot.ini file.
      7. Click OK to close each dialog box.
      8. Restart your computer.
      9. During startup, select the 3GB option. If you do not select the 3GB option, the system will default to the 2GB total memory setting.
        Note: If problems occur during startup, you may need to update some of your drivers.

See also

How to create a DxDiag report

(For Polish visit: Jak utworzyć raport dxdiag)

DxDiag might help you in:

  1. Checking your system hardware or software info e.g. what graphics card you have, whether your Windows is 64-bit etc.
  2. Creating a report, which will help Customer Support pinpoint the source of the issue you are experiencing and allowing them to reply to you faster.
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