Please try clearing the cache as instructed below:
– Power down your console
– Unplug the power cable from the back of the Xbox One.
– Wait for two minutes
– Plug the power cable back into the back of the Xbox One
– Monitor the power brick, waiting for it to cycle from a white light to an orange light
– Turn the power on.
This will perform a hard reset of the system.
WARNING! There is another possible solution, however, this may result in losing progress if cloud saving s not on (for more information on cloud saving please consult https://support.xbox.com/en-US/xbox-one/games/cloud-game-saves-faq )
– Go to the console’s settings / system / clear local saved games.
Upon re-starting the game should re-sync, become functional, and progress should be retained as long as the cloud is on.