We are aware of the issues some of you are having, and we are working hard to resolve them. In case you are having other difficulties, please refer to our FAQ to see if a solution has already been posted there. If not, feel free to contact our tech support at firstname.lastname@example.org.
If you feel like sharing and discussing your problem with other users, you can also try putting a comment to this news post as we will answer questions here as well. We are here 24/7, and we are responding to tickets as quickly as we can.